Printing

Service Description

• Printing is available for all students, faculty, and staff at the University.
  

• Printers:
  
  
  • 2 Lexmark T644s - standard laser (black/white), serve General Use Area
  • 2 Lexmark T634s - standard laser (black/white), serve Instructional Labs
  • 2 Lexmark C720s - color, serve entire ACF
    
    
• Duplex, or double-sided printing, is available on all printers (a two page document will print to the front and back of one peice of paper). Users will still be charged for two pages when using this option.

Charges

• Standard laser printing (black/white) is $0.05 per page. Color printing is $0.25 per page.

• Please note:
  
  Because the university accounting system has a minimum charge that can be submitted, your first printout will result in a charge of this minimum amount (usually $5.00) against your student/Banner account.The difference between the printing charge and the amount charged against your account is then kept "On Account" -- your future printing charges are then debited against this credit. Once your balance is depleted past 0, another minimum charge will be levied against your account.
  
  Your balance will carry over between semesters as long as you are a U of I student. We apologize in advance -- there can be no refunds of your unused balance. (Policy prevents us from dealing with cash transactions.)
  

Print Credits

• Print credits are available for jobs that do not release correctly. Credits may be awarded for the following reasons:
  
  
  • Job does not come out of printer
  • Job comes out but paper is torn
  • Job comes out but toner is low and print quality is affected
  • Paper has smearing
    
    
  Credits will not be awarded for the following:
  
  
  • User prints wrong job
  • User accidentally releases another person’s print job
  • User prints to wrong printer (e.g., user wants color, but chooses black and white)
  • User prints in black and white on the color printer
  • User prints too many pages/copies
  • Page is missing an element (such as a graphic)
    
    
• If job printed but was torn, etc. user must surrender unacceptable document or no credit will be issued.
• Print credit requests that do not fall into one of the above categories will be reviewed on a case-by-case basis.
• Please see an ACF lab attendant if you would like to request a print credit.
• Please note: the attendants are not issuing a print credit, they are only submitting a request for approval or denial.